StumbleUpon

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StumbleUpon.png
Stumbleuponscreenshot.png
StumbleUpon's new look
Community anyone who creates an account
Membership Need to create an account to join (through e-mail or Facebook)
Privacy features that support privacy
Self Identity features that support identity
Features Photo Browsing, customization
Status
Launch Date 2001
Users Over 25 million

StumbleUpon is a website that provides users with web pages, videos, pictures, and music based on their likes and interests. The company's goal is to help users “discover new and interesting stuff on the Web” [1]. Using the process of collaborative filtering, StumbleUpon recommends sites containing information relevant to users. Users can specify certain fields they’d like to view content about, and then “like” or “dislike” the provided pages to give feedback for StumbleUpon to further customize their next “stumble.” Users come back to the site because of this simple filtration system that gives them content that they enjoy. StumbleUpon is suitable for most internet browsers including Google Chrome, Safari, Firefox, and Internet Explorer. There is also a mobile app that is available for both Android and iOS smartphones.

History

The original founders of StumbleUpon, Geoff Smith (left) and Garret Camp.

In November 2001 StumbleUpon was founded by Garrett Camp, Geoff Smith, Eric Boyd, and Justin LaFrance. Angel investors (including Ram Shriram of Google and Mitch Kapor of Mozilla) heard of the site and offered $1.5 million dollars in funding. [2] In May 2006, the website became mainstream and gained webcoverage. It had over 1.6 million registered users by December 2006, 8.7 million members by the end of 2009, and reported an estimate of 5 billion “stumbles” in May of 2008. [3] As the site continued to expand, new features were added such as StumbleVideo and StumbleThru. StumbleVideo was introduced in December 2006 as a form of stumbling with only video content; videos come from sites such as YouTube, Google, CollegeHumor, and FunnyOrDie. StumbleThru was launched in April of the following year, allowing users to not only filter their interests but also filter websites. In May 2007, eBay purchased StumbleUpon for $75 million dollars.

StumbleUpon Under eBay Ownership

After the companies new ownership, eBay reasoned that the site would “help them learn more about newly emerging community based businesses”; thus they planned to leave the site unchanged. [4] The number of page views dropped following the aquisition[5]. The number of visits to StumbleUpon, however, did not accurately represent the web browser's traffic because users were not required to visit the site to use the web browser toolbar. The very next year, eBay put StumbleUpon back on the market.

StumbleUpon Returns To Original Owners

After being put back on the market, the website revised its toolbar feature, which requires users to remain on the StumbleUpon domain but does not require users to install the toolbar[6]. In April 2009 Garret Camp, Geoff Smith and other investors bought back StumbleUpon for a rumored $25 million dollars and labeled the site as a start-up, once again. [7] October 2009 StumbleUpon introduced a new version of their website, which included an enhanced web-based browser toolbar and features such as “Stumble on the go” and fresh content on all category pages. In February 2010 Marc Leibowitz, from Google, joined the team as the new Vice President of Business Development and Marketing. [8] In May 2010 StumbleUpon announced a 118% increase in active users in the previous year. By June the site boasted 10 million members and is still growing rapidly today.

Using StumbleUpon

Users "stumble" by clicking the stumble button on the top left corner of the browser toolbar. This initiates a webpage containing an interest the user has specified. Each page has been rated by previous users, based on the amount of “likes” or “dislikes” it has received. A user "likes" or "dislikes" a page by clicking the thumbs up or thumbs down icons next to the stumble button. StubleUpon's latest feature, StumbleUpon Beta, provides four additional tabs: Recommended, Activity, Trending and Lists. The Recommended tab provides the user with recommended content from the interests he follows. The Activity tab produces pages that the user's friends have liked, shared, and commented on. The Trending tab displays the pages generating the most buzz across the entire StumbleUpon community. The Lists tab allows the user to create a list of content, such as a wish-list of items, places to visit, or pages to save for later. Users can follow other people's lists and be notified when content users add content to lists. [9]

The new StumbleUpon Beta layout, featuring Recommended, Activity, Trending, and Lists tabs.

How StumbleUpon works

StumbleUpon operates on a collaborative filtering system, which is an automated process combining human input with machine learning based on preferences of the user.It combines the settings of the Stumbler (what categories the user has selected to view content about) and the actions of users who have similar preferences and history to them. The user's history of preferences in the past also help make future suggestions.This process matches users with similar interests and makes recommendations as to what content will appear next. [10] As the user likes or dislikes a page, that information is used to update the user's personal profile, which generates peer networks of Web surfers based on common interests. These networks are used to coordinate the distribution of content, so that users "stumble upon" pages are recommended by those in networks with similar interests. Content based on certain interests with the most “thumbs up,” or likes is shown most frequently, and the content with the most “thumbs down” is shown less. The weight of ratings differ based on the user-profile of the rater. [3]

Generating Content

Content is user generated by people recommending their pages to StumbleUpon. Upon recommending new content, it is organized into categories by the user tagging that content. To recommend content, the user can either directly submit it through StumbleUpon.com or must have a Firefox Ad-On or Chrome extension installed. From there, users can directly thumb it from those installed bars. If the page is already a part of StumbleUpon, the thumb will simply turn green. If the page is new, the user will be directed to a submission form where the user enters information to help tag and categorize it. [11]

Ethical Concerns

The Recommender System

The concept of the collaborative filtering system is used by StumbleUpon to make personalized recommendations for each user. Using this type of system, one type of preference will always dominate the others. A new user will encounter problems with personalized recommendations since the amount of data is insufficient for the filtering system to work effectively. When a new user begins to engage with the platform, not enough data has been collected to sufficiently recommend what the user is most interested in. [12]As the new user does not have any previous “likes” or “dislikes” on StumbleUpon, the system is unable to base its results off of that user's preferences. As a result, the system will generate random content in order to gauge the interest of the user.

Self Promotion

Another ethical concern arises surrounding biased information displayed on StumbleUpon. As users have the ability to upload their own content, self-promotion can become an issue. Users upload a lot content from their own domain or affiliations in hopes of gaining more traffic. Clearly defined in the blogs section, community standards frown upon uploading too much content from a user's own domain because it could be considered spam, which would lead to less promotion by StumbleUpon. StumbleUpon's page selection process is a meritocracy where only the highest quality pages are displayed to users. [11]

Biased Recommendation

Stumbleupon offers companies and businesses the opportunity to pay for websites and products to be displayed to interested users. [13] The system screens through users in order to see which user would be suitable for the specific advertisement. This raises ethical concerns because user details are being used in order for advertisers to gain more profit. Tailored advertisements are displayed to users, without the user knowing that the new page is a paid advertisement. This type of advertising can be seen as misleading to the user.

See Also

References

  1. StumbleUpon.com: What is StumbleUpon? http://www.stumbleupon.com/about
  2. AngelList: StumbleUpon Profile https://angel.co/stumbleupon
  3. 3.0 3.1 BlueGlass.com: What is StumbleUpon? History and Timeline http://www.blueglass.com/blog/what-is-stumbleupon-the-history-and-timeline/
  4. Gonzalez, Nick (2007) TechCrunch.com: eBay's StumbleUpon Acquisition http://techcrunch.com/2007/05/30/ebays-stumbleupon-acquisition-confirmed-at-75-million/
  5. Siegler, MG (2009) TechCrunch.com: eBay un-acquires StumbleUpon http://techcrunch.com/2009/04/13/ebay-unacquires-stumbleupon/
  6. StumbleUpon.com: StumbleBar FAQ http://help.stumbleupon.com/customer/portal/articles/665207-stumblebar-faq
  7. Chang, Stephanie (2009) Distilled.net: History of StumbleUpon http://www.distilled.net/blog/infographics/history-of-stumbleupon-from-startup-to-influential-social-media-network-site-infographic/
  8. StumbleUpon.com: Stumble Welcomes Marc Leibowitz http://www.stumbleupon.com/blog/welcome_marcleibowitz/
  9. StumbleUpon.com: Using StumbleUpon http://help.stumbleupon.com/customer/portal/articles/755843-lists
  10. Terveen, Loren & Hill, Will Grouplens.org: Beyond Recommender Systems http://www.grouplens.org/papers/pdf/rec-sys-overview.pdf
  11. 11.0 11.1 StumbleUpon.com: Adding Pages http://www.stumbleupon.com/blog/how-do-i-add-pages-to-stumbleupon/
  12. Wikipedia.org: Collaborative Filtering https://en.wikipedia.org/wiki/Collaborative_filtering#Application_on_social_web
  13. StumbleUpon. (2017, November 30). Using StumbleUpon Paid Ads for Content Promotion. http://ads.stumbleupon.com/blog/2017/11/29/using-stumbleupon-paid-ads-for-content-promotion/


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