Difference between revisions of "Fallout 76"

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(Added section and several references on False Advertising)
(Added some missing punctuation. Slightly modified wording in some areas to make the sentences more structured and to avoid run-on's. Changed mentions of "The Last of Us 2" to "The Last of Us Part II".)
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[[File:Fallout76poster.jpg|200px|thumb|right| Fallout 76 was orginally released on PC, Xbox, and Playstation consoles.]]
 
[[File:Fallout76poster.jpg|200px|thumb|right| Fallout 76 was orginally released on PC, Xbox, and Playstation consoles.]]
Fallout 76 is an online action role-playing video game released on November 14, 2018, by the Maryland-based game publisher Bethesda Softworks. Fallout 76 is the narrative prequel to the other games in Bethesda’s Fallout series with their previous title being Fallout 4 released in November of 2015. Fallout 4 sold 12 million copies and grossed over $750 million dollars within the first 24 hours of its release and achieved both critical success and a dedicated player base.<ref>Gaudiosi, J. G. (2015, November 19). ‘Fallout 4’ $750 million game launch leaves ‘Call of Duty’ in the dust. Fortune. https://fortune.com/2015/11/16/fallout4-is-quiet-best-seller/</ref> Due to Fallout 4’s notable status within the gaming community Fallout 76 proved to be a highly anticipated title with equally high expectations. However, on the game’s release date players quickly realized that Fallout 76 was plagued with a myriad of problems; from shoddy gameplay mechanics to immersion-breaking bugs to a misleading in-game store,  Bethesda released an unfinished game with a AAA price tag of $59.99 USD.<ref>Mazique, B. (2018, November 10). “Fallout 76” Release Date, Pre-Order And Special Edition Info: Which Version Should You Buy. Forbes. https://www.forbes.com/sites/brianmazique/2018/11/10/fallout-76-release-date-pre-order-and-special-edition-info-which-version-should-you-buy/?sh=2fcd6e127fa8</ref> The reaction from players was swift and damning.<ref>Kevin Webb, K. W. (2018, November 30). The makers of “Fallout 76” have been caught in a cyclone of scandals since the game’s release — here’s why fans are outraged. Business Insider Nederland. https://www.businessinsider.nl/fallout-76-backlash-could-lead-to-class-action-lawsuit-against-studio-2018-11?international=true&r=US</ref>
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Fallout 76 is an online action role-playing video game released on November 14, 2018, by the Maryland-based game publisher Bethesda Softworks. Fallout 76 is the narrative prequel to the other games in Bethesda’s Fallout series. Their previous title, Fallout 4, was released in November of 2015. Fallout 4 sold 12 million copies and grossed over $750 million dollars within the first 24 hours of its release. It achieved both critical success and a dedicated player base.<ref>Gaudiosi, J. G. (2015, November 19). ‘Fallout 4’ $750 million game launch leaves ‘Call of Duty’ in the dust. Fortune. https://fortune.com/2015/11/16/fallout4-is-quiet-best-seller/</ref> Due to Fallout 4’s notable status within the gaming community, Fallout 76 was very highly anticipated, with fans of the series awaiting the game with high expectations. However, on the game’s release date players quickly realized that Fallout 76 was plagued with a myriad of problems. From shoddy gameplay mechanics to immersion-breaking bugs to a misleading in-game store,  Bethesda released an unfinished game with a AAA price tag of $59.99 USD,<ref>Mazique, B. (2018, November 10). “Fallout 76” Release Date, Pre-Order And Special Edition Info: Which Version Should You Buy. Forbes. https://www.forbes.com/sites/brianmazique/2018/11/10/fallout-76-release-date-pre-order-and-special-edition-info-which-version-should-you-buy/?sh=2fcd6e127fa8</ref> and the reaction from players was swift and damning.<ref>Kevin Webb, K. W. (2018, November 30). The makers of “Fallout 76” have been caught in a cyclone of scandals since the game’s release — here’s why fans are outraged. Business Insider Nederland. https://www.businessinsider.nl/fallout-76-backlash-could-lead-to-class-action-lawsuit-against-studio-2018-11?international=true&r=US</ref>
  
 
On the surface level, the controversy surrounding Fallout 76 seems simple; Bethesda released a poorly made product and suffered the consequences critically and financially. However, several underlying ethical issues, including pressure from the gaming industry and toxicity in the gaming community, complicate the situation.
 
On the surface level, the controversy surrounding Fallout 76 seems simple; Bethesda released a poorly made product and suffered the consequences critically and financially. However, several underlying ethical issues, including pressure from the gaming industry and toxicity in the gaming community, complicate the situation.
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==Premise and Gameplay==
 
==Premise and Gameplay==
  
The Fallout series is set in an alternate timeline where decades of deteriorating Sino-American diplomacy led to a thermonuclear fallout in October of 2077 called the Great War, which lasted all of two hours, resulted in billions of casualties, and irrevocably altered earth’s climate and ecosystem. Fallout 76 takes place twenty-five years after the Great War in West Virginia, where the player character has been living in Vault 76, a fallout shelter built by a company called Vault-tec. The event that begins the game is Reclamation Day, the day in which residents of Vault 76 are required to leave the shelter and begin efforts to re-colonize the Wasteland.  
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The Fallout series is set in an alternate timeline where decades of deteriorating Sino-American diplomacy led to a thermonuclear fallout in October of 2077 called the Great War. The Great War lasted two hours, resulted in billions of casualties, and irrevocably altered earth’s climate and ecosystem. Fallout 76 takes place in West Virginia, twenty-five years after the Great War. The player character has been living in Vault 76, a fallout shelter built by a company called Vault-tec. The event that begins the game is Reclamation Day, the day in which residents of Vault 76 are required to leave the shelter and begin efforts to re-colonize the Wasteland.  
 
[[File:ReclamationDay.jpg|300px|thumb|left| View from inside Vault 76 after Reclamation Day.]]
 
[[File:ReclamationDay.jpg|300px|thumb|left| View from inside Vault 76 after Reclamation Day.]]
 
Fallout 76 is structured as an open-world experience with missions and activities scattered across the map for players to experience at their leisure. Due to this structure, many players may not have experienced the storyline in its entirety or even in order. However, missions generally revolve around four fallen Wasteland fractions - the Responders, Raiders, Brotherhood of Steel, and The Enclave - and the player’s attempts to finish the work of eradicating the Scorched using the resources that they left behind. The player character eventually comes to learn that the Scorched are ghouls infected with the breath of the Scorchbeast, an enemy creature awoken by the Great War, and must defeat the Scorchbeast Queen to end the plague.
 
Fallout 76 is structured as an open-world experience with missions and activities scattered across the map for players to experience at their leisure. Due to this structure, many players may not have experienced the storyline in its entirety or even in order. However, missions generally revolve around four fallen Wasteland fractions - the Responders, Raiders, Brotherhood of Steel, and The Enclave - and the player’s attempts to finish the work of eradicating the Scorched using the resources that they left behind. The player character eventually comes to learn that the Scorched are ghouls infected with the breath of the Scorchbeast, an enemy creature awoken by the Great War, and must defeat the Scorchbeast Queen to end the plague.
  
Since Fallout 76 is a multiplayer online game and missions have to reset regularly for new players the Scorched are never truly eradicated. However, they don’t appear in any other Fallout games so the narrative of Fallout 76 can be assumed to be resolved by the events of Fallout 1.
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Since Fallout 76 is a multiplayer online game and missions have to reset regularly for new players the Scorched are never truly eradicated. However, they don’t appear in any other Fallout games, so the narrative of Fallout 76 can be assumed to be resolved by the events of Fallout 1.
  
 
==Ethical Concerns==
 
==Ethical Concerns==
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<b>Harassment Online</b>
 
<b>Harassment Online</b>
  
Gaming is that it transcends age, race, and location. Over 214 million people in the U.S. alone play digital games regularly and in 2020 the industry generated more than $159 billion dollars in revenue, more than the global movie industry and the North American sports industry combined. <ref>Santucci, S. (2020, July 28). 2020 Essential Facts About the Video Game Industry. Entertainment Software Association. https://www.theesa.com/esa-research/2020-essential-facts-about-the-video-game-industry/</ref><ref>Report: Gaming revenue to top $159B in 2020. (2020, May 12). Reuters. https://www.reuters.com/article/esports-business-gaming-revenues/report-gaming-revenue-to-top-159b-in-2020-idUSFLM8jkJMl</ref><ref>Witkowski, W. (2021, January 2). Videogames are a bigger industry than movies and North American sports combined, thanks to the pandemic. MarketWatch. https://www.marketwatch.com/story/videogames-are-a-bigger-industry-than-sports-and-movies-combined-thanks-to-the-pandemic-11608654990</ref> The community surrounding gaming is huge and multi-faceted but for the subset of players who identify as ‘gamers’, a disproportionately small yet vocal subset of toxic and entitled individuals are responsible for giving them a bad name. No group understands this better than the people who work in video game development.  
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Gaming is a medium that transcends age, race, and location. Over 214 million people in the U.S. alone play digital games regularly and in 2020 the industry generated more than $159 billion dollars in revenue, more than the global movie industry and the North American sports industry combined. <ref>Santucci, S. (2020, July 28). 2020 Essential Facts About the Video Game Industry. Entertainment Software Association. https://www.theesa.com/esa-research/2020-essential-facts-about-the-video-game-industry/</ref><ref>Report: Gaming revenue to top $159B in 2020. (2020, May 12). Reuters. https://www.reuters.com/article/esports-business-gaming-revenues/report-gaming-revenue-to-top-159b-in-2020-idUSFLM8jkJMl</ref><ref>Witkowski, W. (2021, January 2). Videogames are a bigger industry than movies and North American sports combined, thanks to the pandemic. MarketWatch. https://www.marketwatch.com/story/videogames-are-a-bigger-industry-than-sports-and-movies-combined-thanks-to-the-pandemic-11608654990</ref> The community surrounding gaming is huge and multi-faceted, but for the subset of players who identify as ‘gamers’, a disproportionately small yet vocal subset of toxic and entitled individuals are responsible for giving them a bad name. No group understands this better than the people who work in video game development.  
 
   
 
   
Gamers have been known to bombard developers on social media with racist and sexist rhetoric as well as generic cyberbullying and death threats.<ref>Smith, N. (2019, February 26). Racism, misogyny, death threats: Why can’t the booming video-game industry curb toxicity? Washington Post. https://www.washingtonpost.com/technology/2019/02/26/racism-misogyny-death-threats-why-cant-booming-video-game-industry-curb-toxicity/</ref> Some recent instances include harassment surrounding the release of Naughty Dog’s The Last of Us 2 and CD Project Red’s Cyberpunk 2077.  
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Gamers have been known to bombard developers on social media with racist and sexist rhetoric as well as generic cyberbullying and death threats.<ref>Smith, N. (2019, February 26). Racism, misogyny, death threats: Why can’t the booming video-game industry curb toxicity? Washington Post. https://www.washingtonpost.com/technology/2019/02/26/racism-misogyny-death-threats-why-cant-booming-video-game-industry-curb-toxicity/</ref> Some recent instances include harassment surrounding the release of Naughty Dog’s The Last of Us Part II and CD Project Red’s Cyberpunk 2077.  
  
 
Cyberpunk 2077 suffered a similar fate to Fallout 76 in that it was released incomplete with game-breaking bugs and many features promised by the marketing team having gone unfulfilled. Many players were also disappointed by the narrative, which boasted three unique story arcs and game-altering dialogue options that would ultimately make every playthrough unique but turned out to be inconsequential to a singular, pre-determined storyline. A couple of hours spent in Cyperpunk 2077 reveal that the game could have benefited at least a few more years in development.<ref>Buchh, Z. B. (2020, December 25). Bug-Riddled “Cyberpunk 2077” Has A Difficult But Manageable Path Forward. NPR. https://choice.npr.org/index.html?origin=https://www.npr.org/2020/12/25/950224205/bug-riddled-cyberpunk-2077-has-a-difficult-but-manageable-path-forward</ref> However, after multiple release date delays, the developers began receiving death threats online, which caused CD Project Red to rush development and ultimately release an unpolished product.<ref>Statt, N. (2020, October 28). Cyberpunk 2077 developers ask for basic human decency after death threats over game delay. The Verge. https://www.theverge.com/2020/10/28/21538525/cyberpunk-2077-cd-projekt-red-death-threats-game-delay</ref>
 
Cyberpunk 2077 suffered a similar fate to Fallout 76 in that it was released incomplete with game-breaking bugs and many features promised by the marketing team having gone unfulfilled. Many players were also disappointed by the narrative, which boasted three unique story arcs and game-altering dialogue options that would ultimately make every playthrough unique but turned out to be inconsequential to a singular, pre-determined storyline. A couple of hours spent in Cyperpunk 2077 reveal that the game could have benefited at least a few more years in development.<ref>Buchh, Z. B. (2020, December 25). Bug-Riddled “Cyberpunk 2077” Has A Difficult But Manageable Path Forward. NPR. https://choice.npr.org/index.html?origin=https://www.npr.org/2020/12/25/950224205/bug-riddled-cyberpunk-2077-has-a-difficult-but-manageable-path-forward</ref> However, after multiple release date delays, the developers began receiving death threats online, which caused CD Project Red to rush development and ultimately release an unpolished product.<ref>Statt, N. (2020, October 28). Cyberpunk 2077 developers ask for basic human decency after death threats over game delay. The Verge. https://www.theverge.com/2020/10/28/21538525/cyberpunk-2077-cd-projekt-red-death-threats-game-delay</ref>
  
The Last of Us 2’s release caused a different kind of scandal than Cyberpunk 2077 and Fallout 76. The game was free from unacceptable technical, narrative, and administrative failures. In fact, it became the most rewarded game in history in 2020 after securing 261 wins.<ref>Kennedy, V. (2021, January 26). The Last of Us Part 2 Is The Most Awarded Game In History. ScreenRant. https://screenrant.com/last-of-us-2-most-awarded-game/</ref> Naughty Dog instead earned the ire of gamers with its divisive storyline, where the main character of the first Last of Us game, Joel, is brutally killed in an act of revenge by the daughter of one of Joel’s casualties, Abby. Naughty Dog employees from many different departments received harassment for the writer’s decision to kill off Joel the way they did, including the writers themselves, game developers, and directors. Abby’s voice actor, Laura Bailey, also received an abysmal amount of harassment and death threats from angry gamers.<ref>Hernandez, P. (2020, July 6). The Last of Us 2 devs, voice actors are getting death threats. Polygon. https://www.polygon.com/2020/7/6/21314543/the-last-of-us-2-harassment-neil-druckmann-laura-bailey-naughty-dog-abby-death-threats-ps4</ref>
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The Last of Us Part II’s release caused a different kind of scandal than Cyberpunk 2077 and Fallout 76. The game was free from unacceptable technical, narrative, and administrative failures. In fact, it became the most rewarded game in history in 2020 after securing 261 awards.<ref>Kennedy, V. (2021, January 26). The Last of Us Part 2 Is The Most Awarded Game In History. ScreenRant. https://screenrant.com/last-of-us-2-most-awarded-game/</ref> Naughty Dog instead earned the ire of gamers with its divisive storyline, where the main character of the first Last of Us game, Joel, is brutally killed in an act of revenge by the daughter of one of Joel’s casualties, Abby. Naughty Dog employees from many different departments received harassment for the writer’s decision to kill off Joel the way they did, including the writers themselves, game developers, and directors. Abby’s voice actor, Laura Bailey, also received an abysmal amount of harassment and death threats from angry gamers.<ref>Hernandez, P. (2020, July 6). The Last of Us 2 devs, voice actors are getting death threats. Polygon. https://www.polygon.com/2020/7/6/21314543/the-last-of-us-2-harassment-neil-druckmann-laura-bailey-naughty-dog-abby-death-threats-ps4</ref>
  
Harassment is so prevalent within the gaming industry that the culture has normalized it.<ref>https://www.gamesradar.com/7-instances-where-gamers-threatened-kill-their-favorite-game-developers/</ref> In the case of Fallout 76 its release was buried in so much controversy that the reality of the consequences falling on Bethesda employees went largely unreported. However, Matt Frary, Director of PR at Bethesda, did take to Twitter to remind those who used Bethesda’s press inbox that “I don’t appreciate being told I deserve to die”.<ref>Fray, M. F. (2018, October 20). Couple notes from going through the general press inbox: 1. Thanks for your support! 2. PR is not a [Tweet]. Twitter. https://twitter.com/PR_Flak/status/1064894292550914049</ref> [[File:MattFrary.png|400px|thumb|right| Matt Frary addresses death threats as a point in his PR box notes on Twitter.]] As described in the case of Cyberpunk 2077, Bethesda was under a lot of pressure from the gaming community to release Fallout 76 on time despite whatever challenges or setbacks they may have faced during development. Bethesda’s leadership team fully understood the negative backlash that their team would face due to too many delays, and as in the case of The Last of 2, they also recognized that even their best work was capable of earning them the vitriol of players who had been fans for years and high expectations for this title.  
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Harassment is so prevalent within the gaming industry that the culture has normalized it.<ref>https://www.gamesradar.com/7-instances-where-gamers-threatened-kill-their-favorite-game-developers/</ref> In the case of Fallout 76, its release was buried in so much controversy that the reality of the consequences falling on Bethesda employees went largely unreported. However, Matt Frary, Director of PR at Bethesda, did take to Twitter to remind those who used Bethesda’s press inbox that “I don’t appreciate being told I deserve to die”.<ref>Fray, M. F. (2018, October 20). Couple notes from going through the general press inbox: 1. Thanks for your support! 2. PR is not a [Tweet]. Twitter. https://twitter.com/PR_Flak/status/1064894292550914049</ref> [[File:MattFrary.png|400px|thumb|right| Matt Frary addresses death threats as a point in his PR box notes on Twitter.]] As described in the case of Cyberpunk 2077, Bethesda was under a lot of pressure from the gaming community to release Fallout 76 on time despite whatever challenges or setbacks they may have faced during development. Bethesda’s leadership team fully understood the negative backlash that their team would face due to delays, and as in the case of The Last of Us Part II, they also recognized that even their best work was capable of earning them the vitriol of players who had been fans for years and high expectations for a title.  
  
 
Death threats are used as a semi-legal method of gaining social control over other people. Subjects of repeated abuse often face the development of new psychological and physical disorders as well as the worsening of old ones. Because they are constantly suffering from the fear of their abuser’s threats being carried out, many victims become paralyzed by it, unable to complete their daily tasks, work, or sleep.<ref>Morewitz, S. J. (2008). Death threats and violence : New research and clinical perspectives : new research and clinical perspectives. ProQuest Ebook Central https://ebookcentral-proquest-com.proxy.lib.umich.edu</ref> With the internet ushering in the Golden Age of death threats, victims are able to receive more abuse from more sources than ever before.
 
Death threats are used as a semi-legal method of gaining social control over other people. Subjects of repeated abuse often face the development of new psychological and physical disorders as well as the worsening of old ones. Because they are constantly suffering from the fear of their abuser’s threats being carried out, many victims become paralyzed by it, unable to complete their daily tasks, work, or sleep.<ref>Morewitz, S. J. (2008). Death threats and violence : New research and clinical perspectives : new research and clinical perspectives. ProQuest Ebook Central https://ebookcentral-proquest-com.proxy.lib.umich.edu</ref> With the internet ushering in the Golden Age of death threats, victims are able to receive more abuse from more sources than ever before.
  
The pressure that the Bethesda team was under during the development of Fallout 76 was not conducive to a healthy work environment and did not allow devs to produce their best work. This factor, along with others, concluded in the release of an incomplete product that perpetuated the cycle of abuse from gamers.
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The pressure that the Bethesda team was under during the development of Fallout 76 was not conducive to a healthy work environment and did not allow developers to produce their best work. This factor, along with others, concluded in the release of an incomplete product that perpetuated the cycle of abuse from gamers.
  
  

Revision as of 09:48, 19 March 2021

Fallout 76 was orginally released on PC, Xbox, and Playstation consoles.

Fallout 76 is an online action role-playing video game released on November 14, 2018, by the Maryland-based game publisher Bethesda Softworks. Fallout 76 is the narrative prequel to the other games in Bethesda’s Fallout series. Their previous title, Fallout 4, was released in November of 2015. Fallout 4 sold 12 million copies and grossed over $750 million dollars within the first 24 hours of its release. It achieved both critical success and a dedicated player base.[1] Due to Fallout 4’s notable status within the gaming community, Fallout 76 was very highly anticipated, with fans of the series awaiting the game with high expectations. However, on the game’s release date players quickly realized that Fallout 76 was plagued with a myriad of problems. From shoddy gameplay mechanics to immersion-breaking bugs to a misleading in-game store, Bethesda released an unfinished game with a AAA price tag of $59.99 USD,[2] and the reaction from players was swift and damning.[3]

On the surface level, the controversy surrounding Fallout 76 seems simple; Bethesda released a poorly made product and suffered the consequences critically and financially. However, several underlying ethical issues, including pressure from the gaming industry and toxicity in the gaming community, complicate the situation.

Premise and Gameplay

The Fallout series is set in an alternate timeline where decades of deteriorating Sino-American diplomacy led to a thermonuclear fallout in October of 2077 called the Great War. The Great War lasted two hours, resulted in billions of casualties, and irrevocably altered earth’s climate and ecosystem. Fallout 76 takes place in West Virginia, twenty-five years after the Great War. The player character has been living in Vault 76, a fallout shelter built by a company called Vault-tec. The event that begins the game is Reclamation Day, the day in which residents of Vault 76 are required to leave the shelter and begin efforts to re-colonize the Wasteland.

View from inside Vault 76 after Reclamation Day.

Fallout 76 is structured as an open-world experience with missions and activities scattered across the map for players to experience at their leisure. Due to this structure, many players may not have experienced the storyline in its entirety or even in order. However, missions generally revolve around four fallen Wasteland fractions - the Responders, Raiders, Brotherhood of Steel, and The Enclave - and the player’s attempts to finish the work of eradicating the Scorched using the resources that they left behind. The player character eventually comes to learn that the Scorched are ghouls infected with the breath of the Scorchbeast, an enemy creature awoken by the Great War, and must defeat the Scorchbeast Queen to end the plague.

Since Fallout 76 is a multiplayer online game and missions have to reset regularly for new players the Scorched are never truly eradicated. However, they don’t appear in any other Fallout games, so the narrative of Fallout 76 can be assumed to be resolved by the events of Fallout 1.

Ethical Concerns

Harassment Online

Gaming is a medium that transcends age, race, and location. Over 214 million people in the U.S. alone play digital games regularly and in 2020 the industry generated more than $159 billion dollars in revenue, more than the global movie industry and the North American sports industry combined. [4][5][6] The community surrounding gaming is huge and multi-faceted, but for the subset of players who identify as ‘gamers’, a disproportionately small yet vocal subset of toxic and entitled individuals are responsible for giving them a bad name. No group understands this better than the people who work in video game development.

Gamers have been known to bombard developers on social media with racist and sexist rhetoric as well as generic cyberbullying and death threats.[7] Some recent instances include harassment surrounding the release of Naughty Dog’s The Last of Us Part II and CD Project Red’s Cyberpunk 2077.

Cyberpunk 2077 suffered a similar fate to Fallout 76 in that it was released incomplete with game-breaking bugs and many features promised by the marketing team having gone unfulfilled. Many players were also disappointed by the narrative, which boasted three unique story arcs and game-altering dialogue options that would ultimately make every playthrough unique but turned out to be inconsequential to a singular, pre-determined storyline. A couple of hours spent in Cyperpunk 2077 reveal that the game could have benefited at least a few more years in development.[8] However, after multiple release date delays, the developers began receiving death threats online, which caused CD Project Red to rush development and ultimately release an unpolished product.[9]

The Last of Us Part II’s release caused a different kind of scandal than Cyberpunk 2077 and Fallout 76. The game was free from unacceptable technical, narrative, and administrative failures. In fact, it became the most rewarded game in history in 2020 after securing 261 awards.[10] Naughty Dog instead earned the ire of gamers with its divisive storyline, where the main character of the first Last of Us game, Joel, is brutally killed in an act of revenge by the daughter of one of Joel’s casualties, Abby. Naughty Dog employees from many different departments received harassment for the writer’s decision to kill off Joel the way they did, including the writers themselves, game developers, and directors. Abby’s voice actor, Laura Bailey, also received an abysmal amount of harassment and death threats from angry gamers.[11]

Harassment is so prevalent within the gaming industry that the culture has normalized it.[12] In the case of Fallout 76, its release was buried in so much controversy that the reality of the consequences falling on Bethesda employees went largely unreported. However, Matt Frary, Director of PR at Bethesda, did take to Twitter to remind those who used Bethesda’s press inbox that “I don’t appreciate being told I deserve to die”.[13]
Matt Frary addresses death threats as a point in his PR box notes on Twitter.
As described in the case of Cyberpunk 2077, Bethesda was under a lot of pressure from the gaming community to release Fallout 76 on time despite whatever challenges or setbacks they may have faced during development. Bethesda’s leadership team fully understood the negative backlash that their team would face due to delays, and as in the case of The Last of Us Part II, they also recognized that even their best work was capable of earning them the vitriol of players who had been fans for years and high expectations for a title.

Death threats are used as a semi-legal method of gaining social control over other people. Subjects of repeated abuse often face the development of new psychological and physical disorders as well as the worsening of old ones. Because they are constantly suffering from the fear of their abuser’s threats being carried out, many victims become paralyzed by it, unable to complete their daily tasks, work, or sleep.[14] With the internet ushering in the Golden Age of death threats, victims are able to receive more abuse from more sources than ever before.

The pressure that the Bethesda team was under during the development of Fallout 76 was not conducive to a healthy work environment and did not allow developers to produce their best work. This factor, along with others, concluded in the release of an incomplete product that perpetuated the cycle of abuse from gamers.


False Advertising

Bethesda has been the recipient of major criticism surrounding their alleged false advertising regarding the Fallout 76: Power Armor edition release of the game. The Power Armor edition, which retailed for $199.99 on release [15] included a physical copy of the game, a glow-in-the-dark map of the game world, 24 collectible mini-figures from the in-game universe, a 1:1 scale cosmetic Power Armor helmet from the game, and a canvas West Tek carrying bag for the helmet. [16]

Controversy primarily arose from the carrying bag that was advertised as coming with the Power Armor edition of the game. Rather than getting a high quality canvas bag, people who ordered the Power Armor edition received a flimsy and low quality nylon bag. At the time gamers began receiving the Power Armor edition, Bethesda’s website still advertised the bag as being the high quality canvas - they quietly changed the product description to reflect the real product. [17]

Bethesda’s initial response stoked further outrage among customers and the broader gaming community, and reeked of anti-consumer practices. When customers contacted Bethesda customer support, the responses were deem generally unhelpful. One affected customer posted an image on Reddit of their exchange with someone on Bethesda customer service. The agent reported that “We [Bethesda] aren’t planning on doing anything about it. Though Bethesda denounced the agent’s response, they did confirm that the switch to a nylon bag was due to “unavailability of materials”. [18]

Bethesda tried to snuff the flames of outrage by offering compensation to affected customers. Their compensation package included 500 ATOMS, in-game currency that could be used within the Fallout 76 game world. 500 ATOMS is the equivalent to 5 USD in real-life. Many in the gaming community found this response to be insulting, and the anger at Bethesda continued to grow. [19] Eventually, Bethesda began an opt-in program for affected customers to receive replacement carrying bags that were of higher quality than the nylon bags that shipped with the Power Armor edition. [20] [21]

The controversy regarding Fallout 76, from the state of the game at release to the controversy regarding the Power Armor edition, is believed to have significantly damaged Bethesda’s reputation in the gaming community. Many believe that Bethesda, which had garnered good-will in the gaming community in recent years due to their successes with releases like The Elder Scrolls V: Skyrim, and Fallout 4, abused the trust of their dedicated fan and consumer base. [22]



References

  1. Gaudiosi, J. G. (2015, November 19). ‘Fallout 4’ $750 million game launch leaves ‘Call of Duty’ in the dust. Fortune. https://fortune.com/2015/11/16/fallout4-is-quiet-best-seller/
  2. Mazique, B. (2018, November 10). “Fallout 76” Release Date, Pre-Order And Special Edition Info: Which Version Should You Buy. Forbes. https://www.forbes.com/sites/brianmazique/2018/11/10/fallout-76-release-date-pre-order-and-special-edition-info-which-version-should-you-buy/?sh=2fcd6e127fa8
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