Difference between revisions of "Depop"

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(Added a section about privacy concerns and plan to include how depop has access to address, name, phone, and clothing sizes and some of this is also given to the seller)
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Depop is an online clothing marketplace and social shopping platform that enables users to buy new and used clothing from their internet-enabled devices. Depop was founded in 2011, and the application was brought to iOS devices in 2013. Depop is available for both desktop and mobile usage and has many other features: users can create a virtual store or profile, buy items, and save items for later. Depop also recommends clothing items based on your style and allows you to follow and interact with other users<ref>Weir, Melanie. “What Is Depop? Here's What You Need to Know about the Clothing Marketplace Platform.” Business Insider, Business Insider, 8 Jan. 2021, https://www.businessinsider.com/what-is-depop. </ref>. Several ethical issues surrounding how users interact with the platform have arisen.
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Depop is an online clothing marketplace and social shopping platform that enables users to buy new and used clothing from their internet-enabled devices. It was founded in 2011, and the application was brought to iOS devices in 2013. Depop has many features: users can create a virtual store or profile, follow and interact with other users, buy items, and save items for later, and it is available for both desktop and mobile usage. It also recommends clothing items based on your style<ref>Weir, Melanie. “What Is Depop? Here's What You Need to Know about the Clothing Marketplace Platform.” Business Insider, Business Insider, 8 Jan. 2021, https://www.businessinsider.com/what-is-depop. </ref>. Several ethical issues surrounding how users interact with the platform have arisen.
  
 
==History==
 
==History==
Simon Beckerman founded Depop in 2011, and the corporate headquarters moved to London in 2012<ref>Azeez, Walé. “Depop: We're All Shopkeepers Now.” POLITICO, POLITICO, 12 Nov. 2015, https://www.politico.eu/article/depop-were-all-shopkeepers-now/ </ref><ref>“Simon Beckerman &amp; Maria Raga.” The Business of Fashion, 1 Oct. 2019, https://www.businessoffashion.com/community/people/maria-raga-simon-beckerman. </ref>. In 2013 the app was later brought to iOS devices, and Simon Beckerman stepped down as CEO and Maria Raga took his place<ref>Pavarini, Maria  Cristina. “Stories: Simon Beckerman, Founder/CEO, Depop.com.” The, 13 Jan. 2014, https://www.the-spin-off.com/news/stories/Simon-Beckerman-founderCEO-Depop.com-7789. </ref><ref>“Simon Beckerman &amp; Maria Raga.” The Business of Fashion, 1 Oct. 2019, https://www.businessoffashion.com/community/people/maria-raga-simon-beckerman. </ref>. The app was initially developed to sell items from Simon Bekerman’s magazine PIG, and a website was added later<ref> “About.” Depop, https://www.depop.com/about/.</ref><ref>Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/. </ref>. Depop was designed to function as both a social media platform and online marketplace: Beckerman noted Instagram, Twitter, and Pinterest as sources of inspiration<ref>Pavarini, Maria  Cristina. “Stories: Simon Beckerman, Founder/CEO, Depop.com.” The, 13 Jan. 2014, https://www.the-spin-off.com/news/stories/Simon-Beckerman-founderCEO-Depop.com-7789. </ref>. Additionally, Depop was designed to attract “young designers, cool collectors, small shops and little brands” and its current user base is primarily filled with younger shoppers and women <ref>Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/. </ref>.
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Simon Beckerman founded Depop in 2011, and the corporate headquarters moved to London in 2012<ref>Azeez, Walé. “Depop: We're All Shopkeepers Now.” POLITICO, POLITICO, 12 Nov. 2015, https://www.politico.eu/article/depop-were-all-shopkeepers-now/ </ref><ref>“Simon Beckerman &amp; Maria Raga.” The Business of Fashion, 1 Oct. 2019, https://www.businessoffashion.com/community/people/maria-raga-simon-beckerman. </ref>. In 2013 the app was later brought to iOS devices. Simon Beckerman then stepped down as CEO and Maria Raga took his place<ref>Pavarini, Maria  Cristina. “Stories: Simon Beckerman, Founder/CEO, Depop.com.” The, 13 Jan. 2014, https://www.the-spin-off.com/news/stories/Simon-Beckerman-founderCEO-Depop.com-7789. </ref><ref>“Simon Beckerman &amp; Maria Raga.” The Business of Fashion, 1 Oct. 2019, https://www.businessoffashion.com/community/people/maria-raga-simon-beckerman. </ref>. The app was initially developed to sell items from Simon Bekerman’s magazine, PIG, and it was later made available as a website<ref> “About.” Depop, https://www.depop.com/about/.</ref><ref>Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/. </ref>. Depop was designed to function as both a social media platform and online marketplace. Beckerman noted Instagram, Twitter, and Pinterest as sources of inspiration<ref>Pavarini, Maria  Cristina. “Stories: Simon Beckerman, Founder/CEO, Depop.com.” The, 13 Jan. 2014, https://www.the-spin-off.com/news/stories/Simon-Beckerman-founderCEO-Depop.com-7789. </ref>. Depop was designed to attract “young designers, cool collectors, small shops and little brands” and its current user base includes younger shoppers and women <ref>Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/. </ref>.
 
[[File:depopsell.png|thumbnail|left|200px|The Depop home page<ref>“Depop.” Depop, www.depop.com/. </ref>]]
 
[[File:depopsell.png|thumbnail|left|200px|The Depop home page<ref>“Depop.” Depop, www.depop.com/. </ref>]]
  
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===Home page===
 
===Home page===
  
Depop features a home page. This page consists of several sub-pages, including “Explore,” “My DNA,” and “Feed.” These pages allow you to explore new items, view recommended items,  see your saved items, and view the posts of shops you follow<ref>“Depop.” Depop, www.depop.com/. </ref>. The algorithm that recommends new items is largely based on previous items users have saved and favorited <ref>Riley, Jonathon. “Depop For You: A Personal Shopper with Millions of Items to Choose From.” Medium, Engineering at Depop, 15 Oct. 2018, engineering.depop.com/depop-for-you-a-personal-shopper-with-millions-of-items-to-choose-from-6128d231ff23. </ref>.
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Depop features a home page. This page consists of several sub-pages, including “Explore,” “My DNA,” and “Feed.” These sub-pages allow you to explore new items, view recommended items,  see your saved items, and view the posts of shops you follow<ref>“Depop.” Depop, www.depop.com/. </ref>. The algorithm that recommends new items is largely based on previous items users have saved and favorited <ref>Riley, Jonathon. “Depop For You: A Personal Shopper with Millions of Items to Choose From.” Medium, Engineering at Depop, 15 Oct. 2018, engineering.depop.com/depop-for-you-a-personal-shopper-with-millions-of-items-to-choose-from-6128d231ff23. </ref>.
  
 
===Selling on Depop===
 
===Selling on Depop===
  
Depop requires you to have an account to buy and sell items: however, you do not need an account to browse. To sell, you have to set up your shop within the app, and then you can list items.  There is an emphasis on entrepreneurship as Depop founder Simon Beckerman notes the app is like “having your store in your pocket,” and CEO Maria Raga notes users can “start a business from their bedroom”<ref>Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/. </ref><ref>Lunden, Ingrid. “Depop, a Social App Targeting Millennial and Gen Z Shoppers, Bags $62M, Passes 13M Users.” TechCrunch, TechCrunch, 7 June 2019, https://techcrunch.com/2019/06/06/depop-a-social-app-targeting-millennial-and-gen-z-shoppers-bags-62m-passes-13m-users/.</ref>.  
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Depop requires you to have an account to buy and sell items. You do not need an account to browse. To sell, you have to set up your shop within the app, and then you can list items.  There is an emphasis on entrepreneurship. As Depop founder Simon Beckerman notes, the app is like “having your store in your pocket,” and CEO Maria Raga notes users can “start a business from their bedroom”<ref>Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/. </ref><ref>Lunden, Ingrid. “Depop, a Social App Targeting Millennial and Gen Z Shoppers, Bags $62M, Passes 13M Users.” TechCrunch, TechCrunch, 7 June 2019, https://techcrunch.com/2019/06/06/depop-a-social-app-targeting-millennial-and-gen-z-shoppers-bags-62m-passes-13m-users/.</ref>.  
  
When listing an item only four photos can be posted. Depop suggests users model their items and encourages branding and promoting individual shops on other social media platforms. They also support and verify their top sellers and often give them more exposure<ref>“Seller Handbook.” Depop, https://sellers.depop.com/Seller_Handbook_Final_US.pdf. </ref>.
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When listing an item, a maximum of four photos can be posted. Depop suggests users model their items and encourages branding and promoting individual shops on other social media platforms. They support and verify their top sellers, and this often gives them more exposure<ref>“Seller Handbook.” Depop, https://sellers.depop.com/Seller_Handbook_Final_US.pdf. </ref>.
  
 
==Competition==
 
==Competition==
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==Ethical Issues==
 
==Ethical Issues==
Many ethical issues have arisen concerning Depop, with some gaining more traction than others. These issues can impact both sellers and buyers.
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Ethical issues have arisen concerning Depop, with some gaining more traction than others. These issues can impact both sellers and buyers.
 
===Reselling thrifted clothing===
 
===Reselling thrifted clothing===
Recently, especially among younger people, there has been growing awareness of Depop sellers and their impact on thrift stores. Named ‘thrift store gentrification,” this process is mainly critical of thrift stores raising their prices. Recently, online resellers have come under criticism for encouraging this process<ref>PheusTheFetus, director. TikTok, 30 Dec. 2020, https://www.tiktok.com/@pheusthefetus/video/6911954574253362438</ref>. This issue is widely debated, and there is not a lot of current research on this topic.
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There has been growing awareness of Depop sellers and their impact on thrift stores, mainly among younger people. Named ‘thrift store gentrification,” this process is mainly critical of thrift stores raising their prices. Recently, online resellers have come under criticism for encouraging this process<ref>PheusTheFetus, director. TikTok, 30 Dec. 2020, https://www.tiktok.com/@pheusthefetus/video/6911954574253362438</ref>. This issue is widely debated, and there is not a lot of current research on this topic.
  
Reselling thrifted items has been around since the 1990s and was also present on eBay before Depop<ref>Garland B.C., Crawford J.C., Gopalakrishna P. (2015) Second Order Marketing: The Consumer Reseller. In: King R. (eds) Proceedings of the 1991 Academy of Marketing Science (AMS) Annual Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. doi.org/10.1007/978-3-319-17049-7_12</ref><ref>Murphy, Scott L., and Shuling Liao. "Consumers as Resellers: Exploring the Entrepreneurial Mind of North American Consumers Reselling Online." International Journal of Business and Information, vol. 8, no. 2, 2013, pp. 183-228. ProQuest, https://proxy.lib.umich.edu/login?url=https://www-proquest-com.proxy.lib.umich.edu/scholarly-journals/consumers-as-resellers-exploring-entrepreneurial/docview/1511118119/se-2?accountid=14667.</ref>. In 2004 it was noted that, due to thrift stores' normalization in popular media, middle-income shoppers feel more comfortable buying from such stores. They also use thrift stores to save money and resist a culture of consumption and disposability. However, due to thrift stores' growing popularity, there has been an increase in competition from other second-hand stores, discount stores, and online marketplaces. More competition has caused thrift stores to expand their target demographic to more high-income customers, thus the stores move to premier locations, have a clean and inviting interior, and raise prices<ref>Raulli, Julie A. From Shabby to Chic: Upscaling in the United States Thrift Industry, Colorado State University, Ann Arbor, 2005. ProQuest, https://proxy.lib.umich.edu/login?url=https://www-proquest-com.proxy.lib.umich.edu/dissertations-theses/shabby-chic-upscaling-united-states-thrift/docview/305014266/se-2?accountid=14667.</ref>. The specific impact of Depop on this phenomenon is not known.
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Reselling thrifted items has been around since the 1990s and was also present on eBay before Depop<ref>Garland B.C., Crawford J.C., Gopalakrishna P. (2015) Second Order Marketing: The Consumer Reseller. In: King R. (eds) Proceedings of the 1991 Academy of Marketing Science (AMS) Annual Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. doi.org/10.1007/978-3-319-17049-7_12</ref><ref>Murphy, Scott L., and Shuling Liao. "Consumers as Resellers: Exploring the Entrepreneurial Mind of North American Consumers Reselling Online." International Journal of Business and Information, vol. 8, no. 2, 2013, pp. 183-228. ProQuest, https://proxy.lib.umich.edu/login?url=https://www-proquest-com.proxy.lib.umich.edu/scholarly-journals/consumers-as-resellers-exploring-entrepreneurial/docview/1511118119/se-2?accountid=14667.</ref>. In 2004 it was noted that, due to thrift stores' normalization in popular media, middle-income shoppers feel more comfortable buying from such stores. They also use thrift stores to save money and resist a culture of consumption and disposability. Due to thrift stores' growing popularity, there has been an increase in competition from other second-hand stores, discount stores, and online marketplaces. More competition has caused thrift stores to expand their target demographic to more high-income customers, thus the stores move to premier locations, have a clean and inviting interior, and raise prices<ref>Raulli, Julie A. From Shabby to Chic: Upscaling in the United States Thrift Industry, Colorado State University, Ann Arbor, 2005. ProQuest, https://proxy.lib.umich.edu/login?url=https://www-proquest-com.proxy.lib.umich.edu/dissertations-theses/shabby-chic-upscaling-united-states-thrift/docview/305014266/se-2?accountid=14667.</ref>. The specific impact of Depop on this phenomenon is not known.
  
 
===Feminization of work===
 
===Feminization of work===
Along with other forms of online reselling, Depop faces the issue surrounding its feminization of labor, both as a social media application and a reselling platform. While exact user statistics are not known, Similar apps like [https://poshmark.com/ Poshmark] have noted that registered users tend to be primarily female, with 97% of survey respondents with an account identifying as female<ref>“Poshmark's 2020 Social Commerce Report.” Poshmark, 2020, https://www.report.poshmark.com/#:~:text=Poshmark%20user%20survey%20respondents%20were,community%20of%2060%20million%20users. </ref>. Founder Simon Beckerman notes Depop  “girls who want to sell their whole wardrobe” make up a large part of their customer base, and that “girls love [Depop]."<ref>Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/. </ref>
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Along with other forms of online reselling, Depop faces the issue surrounding its feminization of labor, both as a social media application and a reselling platform. While exact user statistics are not known, Similar apps like [https://poshmark.com/ Poshmark] have noted that registered users tend to be primarily female, with 97% of survey respondents with an account identifying as female<ref>“Poshmark's 2020 Social Commerce Report.” Poshmark, 2020, https://www.report.poshmark.com/#:~:text=Poshmark%20user%20survey%20respondents%20were,community%20of%2060%20million%20users. </ref>. Founder Simon Beckerman notes that “girls who want to sell their whole wardrobe” make up a large part of their customer base, and that “girls love [Depop]."<ref>Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/. </ref>
 
[[File:depophome.png|thumbnail|200px| The page in Depop's app to create a shop<ref>“Depop.” Depop, www.depop.com/. </ref>]]
 
[[File:depophome.png|thumbnail|200px| The page in Depop's app to create a shop<ref>“Depop.” Depop, www.depop.com/. </ref>]]
  
How women exist within Depop's labor system creates ethical issues. With a focus on creating and maintaining customer relationships and networks, reselling goods online can be incredibly burdening for women. With the reduced ontological friction offered by Depop, sellers often lose their right to ignore information and must be constantly available<ref>Floridi, Luciano. “Ethics after the Information Revolution.” The Cambridge Handbook of Information and Computer Ethics, edited by Luciano Floridi, Cambridge University Press, Cambridge, 2010, pp. 3–19.</ref>. Additionally, it is noted that reselling items “is complicated by the emotional labor women must assume in managing their business personae and maintaining flows of communication online."<ref>  Zhang, Lin. “Fashioning the Feminine Self in ‘Prosumer Capitalism’: Women’s Work and the Transnational Reselling of Western Luxury Online.” Journal of Consumer Culture, vol. 17, no. 2, July 2017, pp. 184–204, doi:10.1177/1469540515572239.
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Women's role in Depop's labor system creates ethical issues. With a focus on creating and maintaining customer relationships and networks, reselling goods online can be incredibly burdening for women. With the reduced ontological friction offered by Depop, sellers often lose their right to ignore information and must be constantly available<ref>Floridi, Luciano. “Ethics after the Information Revolution.” The Cambridge Handbook of Information and Computer Ethics, edited by Luciano Floridi, Cambridge University Press, Cambridge, 2010, pp. 3–19.</ref>. Additionally, it is noted that reselling items “is complicated by the emotional labor women must assume in managing their business personae and maintaining flows of communication online."<ref>  Zhang, Lin. “Fashioning the Feminine Self in ‘Prosumer Capitalism’: Women’s Work and the Transnational Reselling of Western Luxury Online.” Journal of Consumer Culture, vol. 17, no. 2, July 2017, pp. 184–204, doi:10.1177/1469540515572239.
 
</ref>
 
</ref>
  
Moreover, Depop emphasizes the importance of a professional brand, both on the app and other social media applications<ref>“Seller Handbook.” Depop, https://sellers.depop.com/Seller_Handbook_Final_US.pdf. </ref>. Encouraging a professional brand can be ethically complicated as creating a reselling brand is primarily based on “classed and gendered identities, experiences, networks, and bodies.” <ref>  Zhang, Lin. “Fashioning the Feminine Self in ‘Prosumer Capitalism’: Women’s Work and the Transnational Reselling of Western Luxury Online.” Journal of Consumer Culture, vol. 17, no. 2, July 2017, pp. 184–204, doi:10.1177/1469540515572239.
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Depop emphasizes the importance of a professional brand, both on the app and other social media applications<ref>“Seller Handbook.” Depop, https://sellers.depop.com/Seller_Handbook_Final_US.pdf. </ref>. Encouraging a professional brand can be ethically complicated as creating a reselling brand is primarily based on “classed and gendered identities, experiences, networks, and bodies.” <ref>  Zhang, Lin. “Fashioning the Feminine Self in ‘Prosumer Capitalism’: Women’s Work and the Transnational Reselling of Western Luxury Online.” Journal of Consumer Culture, vol. 17, no. 2, July 2017, pp. 184–204, doi:10.1177/1469540515572239.
</ref> The large public social media presence sellers are expected to have can lead to additional emotional labor and adverse consequences <ref>Khamis, Susie, et al. “Self-Branding, ‘Micro-Celebrity’ and the Rise of Social Media Influencers.” Celebrity Studies, vol. 8, no. 2, 2016, pp. 191–208., doi:10.1080/19392397.2016.1218292. </ref>.
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</ref> The large public social media presence sellers are expected to maintain can lead to additional emotional labor and adverse consequences <ref>Khamis, Susie, et al. “Self-Branding, ‘Micro-Celebrity’ and the Rise of Social Media Influencers.” Celebrity Studies, vol. 8, no. 2, 2016, pp. 191–208., doi:10.1080/19392397.2016.1218292. </ref>.
  
 
===Worker's rights===
 
===Worker's rights===
Many sellers on Depop are labeled as bedroom entrepreneurs: however, Depop still takes a 10% cut of all sales<ref>Lunden, Ingrid. “Depop, a Social App Targeting Millennial and Gen Z Shoppers, Bags $62M, Passes 13M Users.” TechCrunch, TechCrunch, 7 June 2019, https://techcrunch.com/2019/06/06/depop-a-social-app-targeting-millennial-and-gen-z-shoppers-bags-62m-passes-13m-users/. </ref><ref>“Seller Handbook.” Depop, https://sellers.depop.com/Seller_Handbook_Final_US.pdf. </ref>. While not directly gig workers, these sellers, who labor to earn Depop profit, do not receive any benefits or job security and can make varying amounts of money. Some more popular shops are known to earn upwards of $150,000 a year. Meanwhile, most users earn significantly less, often equating to the minimum wage <ref>Butler, Sarah. “'Everyone I Know Buys Vintage': the Depop Sellers Shaking up Fashion.” The Guardian, Guardian News and Media, 20 Oct. 2018, https://www.theguardian.com/business/2018/oct/20/everyone-i-know-buys-vintage-the-depop-sellers-shaking-up-fashion. </ref>. While not a traditional gig economy, Depop shares many features and ethical concerns, despite labeling its users as entrepreneurs.
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Many sellers on Depop are labeled as bedroom entrepreneurs, however, Depop takes a 10% cut of all sales<ref>Lunden, Ingrid. “Depop, a Social App Targeting Millennial and Gen Z Shoppers, Bags $62M, Passes 13M Users.” TechCrunch, TechCrunch, 7 June 2019, https://techcrunch.com/2019/06/06/depop-a-social-app-targeting-millennial-and-gen-z-shoppers-bags-62m-passes-13m-users/. </ref><ref>“Seller Handbook.” Depop, https://sellers.depop.com/Seller_Handbook_Final_US.pdf. </ref>. These sellers do not receive any benefits or job security and can make varying amounts of money. Some more popular shops are known to earn upwards of $150,000 a year. The typical user earns significantly less, often equating to the minimum wage <ref>Butler, Sarah. “'Everyone I Know Buys Vintage': the Depop Sellers Shaking up Fashion.” The Guardian, Guardian News and Media, 20 Oct. 2018, https://www.theguardian.com/business/2018/oct/20/everyone-i-know-buys-vintage-the-depop-sellers-shaking-up-fashion. </ref>. Depop shares many features and ethical concerns with a gig economy despite labeling its users as entrepreneurs.
  
 
===Privacy Concerns===
 
===Privacy Concerns===
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===Sexual Harassment===
 
===Sexual Harassment===
Depop users can face sexual harassment within the internal messaging service. While Depop has a messaging feature, which is used for buyers and sellers to interact, some members use it for sexual harassment<ref>Lieber, Chavie. “The Dark Side of Depop.” The Business of Fashion, The Business of Fashion, 12 Nov. 2019, https://www.businessoffashion.com/articles/technology/depop-sexual-harassment-internet-safety.</ref>. One user even reported their boyfriend was "pretty much using Depop like Tinder." <ref>https://www.instagram.com/p/CFm4JWfBrNP/</ref> With many of its users being women and under the age of 20, this can lead to many problems<ref>Knowles, Kitty. “Depop CEO: Solving 3 Big Problems For Young Cool Shoppers.” Forbes, Forbes Magazine, 26 Apr. 2018, https://www.forbes.com/sites/kittyknowles/2018/04/26/depop-ceo-solving-3-big-problems-for-young-cool-shoppers/?sh=7d3a25477b40. </ref>.
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Depop users can face sexual harassment within the internal messaging service. While Depop has a messaging feature, which is used for buyers and sellers to interact, some members utilize it for sexual harassment<ref>Lieber, Chavie. “The Dark Side of Depop.” The Business of Fashion, The Business of Fashion, 12 Nov. 2019, https://www.businessoffashion.com/articles/technology/depop-sexual-harassment-internet-safety.</ref>. One user reported their boyfriend was "pretty much using Depop like Tinder." <ref>https://www.instagram.com/p/CFm4JWfBrNP/</ref> This can lead to many problems for the young users that are on Depop<ref>Knowles, Kitty. “Depop CEO: Solving 3 Big Problems For Young Cool Shoppers.” Forbes, Forbes Magazine, 26 Apr. 2018, https://www.forbes.com/sites/kittyknowles/2018/04/26/depop-ceo-solving-3-big-problems-for-young-cool-shoppers/?sh=7d3a25477b40. </ref>.
 
<gallery heights=200 widths=200>
 
<gallery heights=200 widths=200>
 
depoptinder.png| Messages illustrating how people use Depop like Tinder <ref>https://www.instagram.com/p/CFm4JWfBrNP/</ref>
 
depoptinder.png| Messages illustrating how people use Depop like Tinder <ref>https://www.instagram.com/p/CFm4JWfBrNP/</ref>

Revision as of 17:36, 18 March 2021

Depop
Depop.png
Depop2.jpg
Depop Application [1] [url text]
Type Online Marketplace
Launch Date 2011
Status Active
Product Line Depop
Platform iOS, Android
Website www.depop.com

Depop is an online clothing marketplace and social shopping platform that enables users to buy new and used clothing from their internet-enabled devices. It was founded in 2011, and the application was brought to iOS devices in 2013. Depop has many features: users can create a virtual store or profile, follow and interact with other users, buy items, and save items for later, and it is available for both desktop and mobile usage. It also recommends clothing items based on your style[2]. Several ethical issues surrounding how users interact with the platform have arisen.

History

Simon Beckerman founded Depop in 2011, and the corporate headquarters moved to London in 2012[3][4]. In 2013 the app was later brought to iOS devices. Simon Beckerman then stepped down as CEO and Maria Raga took his place[5][6]. The app was initially developed to sell items from Simon Bekerman’s magazine, PIG, and it was later made available as a website[7][8]. Depop was designed to function as both a social media platform and online marketplace. Beckerman noted Instagram, Twitter, and Pinterest as sources of inspiration[9]. Depop was designed to attract “young designers, cool collectors, small shops and little brands” and its current user base includes younger shoppers and women [10].

The Depop home page[11]

Features

Home page

Depop features a home page. This page consists of several sub-pages, including “Explore,” “My DNA,” and “Feed.” These sub-pages allow you to explore new items, view recommended items, see your saved items, and view the posts of shops you follow[12]. The algorithm that recommends new items is largely based on previous items users have saved and favorited [13].

Selling on Depop

Depop requires you to have an account to buy and sell items. You do not need an account to browse. To sell, you have to set up your shop within the app, and then you can list items. There is an emphasis on entrepreneurship. As Depop founder Simon Beckerman notes, the app is like “having your store in your pocket,” and CEO Maria Raga notes users can “start a business from their bedroom”[14][15].

When listing an item, a maximum of four photos can be posted. Depop suggests users model their items and encourages branding and promoting individual shops on other social media platforms. They support and verify their top sellers, and this often gives them more exposure[16].

Competition

Template:In Use

Ethical Issues

Ethical issues have arisen concerning Depop, with some gaining more traction than others. These issues can impact both sellers and buyers.

Reselling thrifted clothing

There has been growing awareness of Depop sellers and their impact on thrift stores, mainly among younger people. Named ‘thrift store gentrification,” this process is mainly critical of thrift stores raising their prices. Recently, online resellers have come under criticism for encouraging this process[17]. This issue is widely debated, and there is not a lot of current research on this topic.

Reselling thrifted items has been around since the 1990s and was also present on eBay before Depop[18][19]. In 2004 it was noted that, due to thrift stores' normalization in popular media, middle-income shoppers feel more comfortable buying from such stores. They also use thrift stores to save money and resist a culture of consumption and disposability. Due to thrift stores' growing popularity, there has been an increase in competition from other second-hand stores, discount stores, and online marketplaces. More competition has caused thrift stores to expand their target demographic to more high-income customers, thus the stores move to premier locations, have a clean and inviting interior, and raise prices[20]. The specific impact of Depop on this phenomenon is not known.

Feminization of work

Along with other forms of online reselling, Depop faces the issue surrounding its feminization of labor, both as a social media application and a reselling platform. While exact user statistics are not known, Similar apps like Poshmark have noted that registered users tend to be primarily female, with 97% of survey respondents with an account identifying as female[21]. Founder Simon Beckerman notes that “girls who want to sell their whole wardrobe” make up a large part of their customer base, and that “girls love [Depop]."[22]

The page in Depop's app to create a shop[23]

Women's role in Depop's labor system creates ethical issues. With a focus on creating and maintaining customer relationships and networks, reselling goods online can be incredibly burdening for women. With the reduced ontological friction offered by Depop, sellers often lose their right to ignore information and must be constantly available[24]. Additionally, it is noted that reselling items “is complicated by the emotional labor women must assume in managing their business personae and maintaining flows of communication online."[25]

Depop emphasizes the importance of a professional brand, both on the app and other social media applications[26]. Encouraging a professional brand can be ethically complicated as creating a reselling brand is primarily based on “classed and gendered identities, experiences, networks, and bodies.” [27] The large public social media presence sellers are expected to maintain can lead to additional emotional labor and adverse consequences [28].

Worker's rights

Many sellers on Depop are labeled as bedroom entrepreneurs, however, Depop takes a 10% cut of all sales[29][30]. These sellers do not receive any benefits or job security and can make varying amounts of money. Some more popular shops are known to earn upwards of $150,000 a year. The typical user earns significantly less, often equating to the minimum wage [31]. Depop shares many features and ethical concerns with a gig economy despite labeling its users as entrepreneurs.

Privacy Concerns

Template:In Use

Sexual Harassment

Depop users can face sexual harassment within the internal messaging service. While Depop has a messaging feature, which is used for buyers and sellers to interact, some members utilize it for sexual harassment[32]. One user reported their boyfriend was "pretty much using Depop like Tinder." [33] This can lead to many problems for the young users that are on Depop[34].

References

  1. Ruback, Brianna. “Depop Raises $62 Million To Fight Counterfeiting, Expand Globally.” Retail TouchPoints, 12 June 2019, https://retailtouchpoints.com/features/financial-news/depop-raises-62-million-to-fight-counterfeiting-expand-globally.
  2. Weir, Melanie. “What Is Depop? Here's What You Need to Know about the Clothing Marketplace Platform.” Business Insider, Business Insider, 8 Jan. 2021, https://www.businessinsider.com/what-is-depop.
  3. Azeez, Walé. “Depop: We're All Shopkeepers Now.” POLITICO, POLITICO, 12 Nov. 2015, https://www.politico.eu/article/depop-were-all-shopkeepers-now/
  4. “Simon Beckerman & Maria Raga.” The Business of Fashion, 1 Oct. 2019, https://www.businessoffashion.com/community/people/maria-raga-simon-beckerman.
  5. Pavarini, Maria Cristina. “Stories: Simon Beckerman, Founder/CEO, Depop.com.” The, 13 Jan. 2014, https://www.the-spin-off.com/news/stories/Simon-Beckerman-founderCEO-Depop.com-7789.
  6. “Simon Beckerman & Maria Raga.” The Business of Fashion, 1 Oct. 2019, https://www.businessoffashion.com/community/people/maria-raga-simon-beckerman.
  7. “About.” Depop, https://www.depop.com/about/.
  8. Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/.
  9. Pavarini, Maria Cristina. “Stories: Simon Beckerman, Founder/CEO, Depop.com.” The, 13 Jan. 2014, https://www.the-spin-off.com/news/stories/Simon-Beckerman-founderCEO-Depop.com-7789.
  10. Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/.
  11. “Depop.” Depop, www.depop.com/.
  12. “Depop.” Depop, www.depop.com/.
  13. Riley, Jonathon. “Depop For You: A Personal Shopper with Millions of Items to Choose From.” Medium, Engineering at Depop, 15 Oct. 2018, engineering.depop.com/depop-for-you-a-personal-shopper-with-millions-of-items-to-choose-from-6128d231ff23.
  14. Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/.
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  17. PheusTheFetus, director. TikTok, 30 Dec. 2020, https://www.tiktok.com/@pheusthefetus/video/6911954574253362438
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  19. Murphy, Scott L., and Shuling Liao. "Consumers as Resellers: Exploring the Entrepreneurial Mind of North American Consumers Reselling Online." International Journal of Business and Information, vol. 8, no. 2, 2013, pp. 183-228. ProQuest, https://proxy.lib.umich.edu/login?url=https://www-proquest-com.proxy.lib.umich.edu/scholarly-journals/consumers-as-resellers-exploring-entrepreneurial/docview/1511118119/se-2?accountid=14667.
  20. Raulli, Julie A. From Shabby to Chic: Upscaling in the United States Thrift Industry, Colorado State University, Ann Arbor, 2005. ProQuest, https://proxy.lib.umich.edu/login?url=https://www-proquest-com.proxy.lib.umich.edu/dissertations-theses/shabby-chic-upscaling-united-states-thrift/docview/305014266/se-2?accountid=14667.
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  22. Morrison, Emma. “In Conversation with: Depop Founder Simon Beckerman.” Artefact, 4 June 2015, https://web.archive.org/web/20150716080409/www.artefactmagazine.com/2015/01/14/in-conversation-with-depop-founder-simon-beckerman/.
  23. “Depop.” Depop, www.depop.com/.
  24. Floridi, Luciano. “Ethics after the Information Revolution.” The Cambridge Handbook of Information and Computer Ethics, edited by Luciano Floridi, Cambridge University Press, Cambridge, 2010, pp. 3–19.
  25. Zhang, Lin. “Fashioning the Feminine Self in ‘Prosumer Capitalism’: Women’s Work and the Transnational Reselling of Western Luxury Online.” Journal of Consumer Culture, vol. 17, no. 2, July 2017, pp. 184–204, doi:10.1177/1469540515572239.
  26. “Seller Handbook.” Depop, https://sellers.depop.com/Seller_Handbook_Final_US.pdf.
  27. Zhang, Lin. “Fashioning the Feminine Self in ‘Prosumer Capitalism’: Women’s Work and the Transnational Reselling of Western Luxury Online.” Journal of Consumer Culture, vol. 17, no. 2, July 2017, pp. 184–204, doi:10.1177/1469540515572239.
  28. Khamis, Susie, et al. “Self-Branding, ‘Micro-Celebrity’ and the Rise of Social Media Influencers.” Celebrity Studies, vol. 8, no. 2, 2016, pp. 191–208., doi:10.1080/19392397.2016.1218292.
  29. Lunden, Ingrid. “Depop, a Social App Targeting Millennial and Gen Z Shoppers, Bags $62M, Passes 13M Users.” TechCrunch, TechCrunch, 7 June 2019, https://techcrunch.com/2019/06/06/depop-a-social-app-targeting-millennial-and-gen-z-shoppers-bags-62m-passes-13m-users/.
  30. “Seller Handbook.” Depop, https://sellers.depop.com/Seller_Handbook_Final_US.pdf.
  31. Butler, Sarah. “'Everyone I Know Buys Vintage': the Depop Sellers Shaking up Fashion.” The Guardian, Guardian News and Media, 20 Oct. 2018, https://www.theguardian.com/business/2018/oct/20/everyone-i-know-buys-vintage-the-depop-sellers-shaking-up-fashion.
  32. Lieber, Chavie. “The Dark Side of Depop.” The Business of Fashion, The Business of Fashion, 12 Nov. 2019, https://www.businessoffashion.com/articles/technology/depop-sexual-harassment-internet-safety.
  33. https://www.instagram.com/p/CFm4JWfBrNP/
  34. Knowles, Kitty. “Depop CEO: Solving 3 Big Problems For Young Cool Shoppers.” Forbes, Forbes Magazine, 26 Apr. 2018, https://www.forbes.com/sites/kittyknowles/2018/04/26/depop-ceo-solving-3-big-problems-for-young-cool-shoppers/?sh=7d3a25477b40.
  35. https://www.instagram.com/p/CFm4JWfBrNP/
  36. https://www.instagram.com/p/CEd4sAVhlrO/