Difference between revisions of "Amazon Alexa (Amazon Echo)"
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==Functions== | ==Functions== | ||
| − | Alexa responds | + | After being signaled by the wake word, such as 'Alexa', Alexa responds via the speakers in an Alexa-compatible device, such as the Amazon Echo. The command is sent to the cloud, where Amazon's servers decipher the command and determine a response. <ref name=Crist2016 /> |
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===Privacy=== | ===Privacy=== | ||
| − | Alexa is always listening | + | Amazon Alexa responds when the wake word is spoken, therefore Alexa is always listening. The information that follows the wake word is sent to Amazon's cloud servers in order to determine the correct response, but also to learn more about the user<ref name=Clauser2017>Clauser, Grant (11 February 2017) [http://thewirecutter.com/reviews/what-is-alexa-what-is-the-amazon-echo-and-should-you-get-one/ "What is Alexa? What is the Amazon Echo, And Should You Get One?"] "The Wirecutter", Retrieved 19 February 2017</ref> While Alexa is always listening, it's only sending the content that is said after it's signaled. This voice information is used to better personalize the experience, however there's no certainty how long this data is stored in Amazon's servers. <ref name=Massoglia2017>Massoglia, Anna (3 January 2017) [https://lawyerist.com/139741/amazon-echo-useful-risky-lawyers/ "Amazon Echo is Both Useful and Risky for Lawyers"] '''Lawyerist.com''', Retrieved 19 February 2017</ref> |
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| + | At the core of the many questions that has risen about Amazon Alexa are how much Alexa is listening to its users and whether that affects privacy or could be potentially used by law enforcement. <ref name=Bradley2017>Bradley, Tony (5 January 2017) [https://www.forbes.com/sites/tonybradley/2017/01/05/alexa-is-listening-but-amazon-values-privacy-and-gives-you-control/#73f781f87ee6 "How Amazon Echo Users Can Control Privacy"] '''Forbes''', Retrieved 26 February 2017</ref> A spokesperson from Amazon stated that there must be a proper legal warrant in order for Amazon to give out customer information. <ref name=Bradley2017 /> Users can also delete voice recordings that were sent to Alexa by going to the History tab in the Settings section of their Alexa App, however Amazon warns that by deleting voice recordings and interactions made with Alexa, this may decrease the user experience. <ref name=AmazonAlexaFAQ>Amazon [https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230 "Alexa and Alexa Device FAQs"] '''Amazon''', Retrieved 26 February 2017</ref> | ||
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| + | By pressing the button on the Amazon Echo or Echo Dot, users can turn off the microphone on their device and thus Alexa's listening. <ref name=AmazonAlexaFAQ /> | ||
===Security=== | ===Security=== | ||
Revision as of 22:25, 27 February 2017
Claimed by Allison Arnold
Amazon's Alexa Voice System, commonly known as Alexa, works with compatible devices, such as the Amazon Echo. On command, Alexa responds to voice commands and can perform a number of tasks, from playing music or relaying the news, to controlling smart home devices. Alexa is considered to be a "virtual assistant," similar to Siri, Google Now, or Cortana[1]
Functions
After being signaled by the wake word, such as 'Alexa', Alexa responds via the speakers in an Alexa-compatible device, such as the Amazon Echo. The command is sent to the cloud, where Amazon's servers decipher the command and determine a response. [1]
Ethical Implications
Many concerns have been raised about Alexa and other voice response systems, many with ethical implications regarding privacy and security.
Privacy
Amazon Alexa responds when the wake word is spoken, therefore Alexa is always listening. The information that follows the wake word is sent to Amazon's cloud servers in order to determine the correct response, but also to learn more about the user[2] While Alexa is always listening, it's only sending the content that is said after it's signaled. This voice information is used to better personalize the experience, however there's no certainty how long this data is stored in Amazon's servers. [3]
At the core of the many questions that has risen about Amazon Alexa are how much Alexa is listening to its users and whether that affects privacy or could be potentially used by law enforcement. [4] A spokesperson from Amazon stated that there must be a proper legal warrant in order for Amazon to give out customer information. [4] Users can also delete voice recordings that were sent to Alexa by going to the History tab in the Settings section of their Alexa App, however Amazon warns that by deleting voice recordings and interactions made with Alexa, this may decrease the user experience. [5]
By pressing the button on the Amazon Echo or Echo Dot, users can turn off the microphone on their device and thus Alexa's listening. [5]
Security
Alexa has the ability to communicate with third-party services in order to carry out commands, which may cause concern for some. [2] There are also concerns that people can hack into the system and hear you at home, but the data that is sent from the device to Amazon's servers is encrypted, which helps to secure your information form potential hackers. [6]
References
- ↑ 1.0 1.1 Crist, Ry (8 April 2016) "Amazon Alexa: Device Compatibility, How-Tos and Much More" CNET, Retrieved on 19 February 2017
- ↑ 2.0 2.1 Clauser, Grant (11 February 2017) "What is Alexa? What is the Amazon Echo, And Should You Get One?" "The Wirecutter", Retrieved 19 February 2017
- ↑ Massoglia, Anna (3 January 2017) "Amazon Echo is Both Useful and Risky for Lawyers" Lawyerist.com, Retrieved 19 February 2017
- ↑ 4.0 4.1 Bradley, Tony (5 January 2017) "How Amazon Echo Users Can Control Privacy" Forbes, Retrieved 26 February 2017
- ↑ 5.0 5.1 Amazon "Alexa and Alexa Device FAQs" Amazon, Retrieved 26 February 2017
- ↑ Moynihan, Tim (5 December 2016) "Alexa and Google Home Record What You Say. But What Happens to That Data?" Wired, Retrieved 19 February 2017
