Difference between revisions of "BetterHelp"
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Revision as of 17:43, 27 January 2023
BetterHelp is a telehealth therapy platform aimed at providing accessible, convenient therapy and counseling. Telehealth, or telemedicine, allows for patients to seek medical treatment and care virtually, or without going to an in-personal location. BetterHelp functions as a telehealth platform through which clients and therapists can facilitate their communication using four different modalities: a chat feature, phone calls, video calls, and text messaging.
Background
BetterHelp was founded in 2013 by Alon Matas and Danny Bragonier, and in 2015 was acquired by telehealth company Teladoc Heath, Inc. The company is one of the largest telehealth online therapy providers, with over 23,000 licensed therapists and over 3.5 million users. Recently, however, it has been involved in various ethical debates after a series of scandals involving the quality of therapists provided and information-sharing with Facebook.
